Dazzle Holiday – Frequently Asked Questions
Booking & Reservations
How do I book a holiday through Dazzle Holiday?
Booking with us is simple! Browse our destinations, select your preferred package, choose your dates, and follow the checkout process. You can also call our customer service team at [phone number] if you prefer to book over the phone.
Do I need to pay the full amount when booking?
For most packages, we require a 25% deposit at the time of booking, with the remaining balance due 60 days before your departure date. For bookings made less than 60 days before departure, full payment is required at the time of booking.
Can I book for a large group?
Absolutely! We specialize in accommodating groups of all sizes. For groups of 10 or more, please contact our group bookings department at [email address] for special rates and customized itineraries.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
Destinations & Packages
What destinations do you offer?
We offer a wide range of destinations across Europe, Asia, Africa, North America, South America, and Oceania. Our most popular destinations include Bali, Thailand, Greece, Italy, Spain, France, and the Caribbean islands.
Do you offer all-inclusive packages?
Yes, many of our packages are all-inclusive, covering accommodation, meals, drinks, and activities. You can filter for all-inclusive options when searching on our website.
Can I customize my holiday package?
Absolutely! While we offer pre-designed packages, we understand that every traveler is unique. Contact our travel consultants to customize any aspect of your trip, from accommodations to activities.
Do you offer special honeymoon packages?
Yes, we have specially curated honeymoon packages with romantic extras like champagne upon arrival, couples’ spa treatments, and private dining experiences.
Travel Requirements
Do I need travel insurance?
While not mandatory, we strongly recommend purchasing comprehensive travel insurance to protect your trip investment against unforeseen circumstances.
Do you assist with visa requirements?
We provide general information about visa requirements for your destination, but obtaining the necessary visas remains the responsibility of the traveler. We recommend checking with the relevant embassy or consulate well in advance of your trip.
What health precautions should I take before traveling?
Health requirements vary by destination. We recommend consulting with your healthcare provider or a travel medicine specialist regarding vaccinations and health precautions specific to your destination.
Changes & Cancellations
What is your cancellation policy?
Cancellation policies vary depending on the package and how far in advance you cancel:
Cancellations more than 90 days before departure: Full refund minus administrative fee
60-90 days: 75% refund
30-60 days: 50% refund
Less than 30 days: No refund
Special circumstances may be considered on a case-by-case basis.
Can I change my travel dates after booking?
Date changes are subject to availability and may incur a fee. Please contact our customer service team as soon as possible if you need to change your dates.
What happens if Dazzle Holiday cancels my trip?
In the rare event that we need to cancel your trip, you will receive a full refund or the option to book an alternative holiday of equivalent or higher value at no extra cost.
During Your Holiday
Do you provide airport transfers?
Most of our packages include airport transfers. Please check the specific details of your package or add this service during booking if it’s not included.
Who do I contact in case of emergency during my trip?
You’ll receive a welcome package upon arrival with local emergency contacts. Additionally, our 24/7 emergency assistance line is available at [emergency phone number].
Do you cater to dietary restrictions?
Yes, we can accommodate most dietary requirements. Please inform us of any special dietary needs when booking so we can make appropriate arrangements with your accommodation.
After Your Trip
How can I provide feedback about my holiday experience?
We value your feedback! You’ll receive a survey via email after your trip. You can also leave reviews on our website or social media platforms.
Do you have a loyalty program?
Yes, our Dazzle Stars program rewards returning customers with discounts, upgrades, and exclusive offers. Join for free when making your first booking.
What if I left something behind at my accommodation?
Contact our customer service team as soon as possible, and we’ll do our best to help you retrieve your belongings.